Overwatch 2 players demand refunds as new paid skin made free after less than a day
TheOverwatch 2community is demanding refunds after a paid skin was made available for free less than a day after being added to the store.
Given the similarity between Overwatch 2 and the newly releasedMarvel Rivals, the pressure has been on Blizzard tomaintain its player base, withmany having already jumped shipto the new Marvel hero-shooter.

The devs have already implemented many changes to Overwatch 2, includingintroducing bots in Quickplayto help first-time players find greater balance in matches when they are finding their feet.
However, an oversight from the Overwatch 2 team has quickly triggered huge backlash, with players furiously demanding refunds after a brand-new paid skin was made free less than a day after it appeared in the game’s store.

New Lucio paid skin made free less than a day after dropping in Overwatch 2 store
Overwatch 2 unveiled a fresh look for Lucio, the Cyber DJ skin, this premium outfit available in the store for 2800 Overwatch Coins.
However, just hours after, it was announced that it would soon be completely free to unlock as part of the Overwatch 2 Spotlight event on February 12. To get Lucio’s Cyber DJ outfit for free, players simply need to watch one hour of partner streams to earn the new skin as a Twitch Drop.

While it’s commonplace for particular skins to be paid in Overwatch 2, the community has slammed the devs for making this new look free less than a day after it arrived in stores.
OnReddit, players threatened to quit Overwatch 2 altogether. “I just impulse bought this skin last night to find out today that it will be free. I don’t want to quit Overwatch, but things like this make me one step closer to uninstalling,” expressed one user.

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this is so evil i’m crying
Across X(formerly Twitter), players called this move from Blizzard “evil” and “scummy” and are “truly shocked” that a paid skin was made free less than 24 hours after its launch.
On the officialOverwatch 2 Blizzard forum, one player questioned if users would be “getting a refund for Cyber DJ Lucio” now that it’s available for free.
Fortunately for these players, Overwatch 2’s devs have replied with more than just an apology and a refund: They’re giving out another free skin on top of the Lucio one.
Blizzard called the mix-up an “unfortunate error”, issuingimmediate refunds for the skinand bundling in Flirty Flare Baptiste as another Twitch drop reward.